WHAT PAYMENT METHODS ARE AVAILABLE?

1. You can make your payment with a credit or debit card through our online store. Follow the instructions at checkout.

2. Klarna – “Pay in 3 installments without interest”

The “Pay in 3 installments without interest” will allow you to split your online order payment into 3 installments. The first installment will be charged automatically to your debit or credit card when you make the payment. The second, 30 days later, and the third 30 days after the second installment. To use Klarna when making an online purchase, select the “Klarna – Pay in 3 installments without interest” payment method in the cart summary.

WHAT IS THE SHIPPING COST?

Shipping to Spain or Portugal is free. Orders are sent via Correos Premium with a 24-48h service once order preparation is complete.

Shipping to the Canary Islands is €9.60 for orders under €60. For orders over €60, it is €6, and for orders over €100, it is free.

Shipping to Ceuta and Melilla is free.
Shipping to Italy, France, or Germany is €10. Free for orders over €150. Orders are sent via Zeleris with delivery in 72 business hours.
For other international shipments, you will see the cost reflected based on the country at checkout.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

We work to ensure that orders are shipped as quickly as possible. The delivery time is 24-48 business hours.

WHAT CAN I DO IF I HAVE AN ISSUE WITH MY ORDER?

If you have had an issue with your order, you can contact customer service by writing to contacto@neninaandco.com or by calling us Monday to Friday from 10 am to 5 pm at +34 671291991 so that we can assist you.

ANY QUESTIONS OR SUGGESTIONS?

Do not hesitate to write to us at contacto@neninaandco.com; we would be happy to hear from you. If you prefer, you can also call us at +34 671291991 from Monday to Friday from 10 am to 5:00 pm.